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Visa Canada, as part of a legal settlement, is modifying rules and business processes to allow Canadian merchants to apply a fee, or “surcharge,” to customers who pay with a Visa credit card. The rules allowing merchants to surcharge take effect on October 6, 2022. Merchant surcharges are permitted only for Visa credit card transactions. Merchant surcharges are not permitted on Visa debit or prepaid card transactions. A summary of the changes required by the settlement agreement that Visa acquirers will provide to their merchants can be read in the Visa Rules document.

Q. What is a merchant surcharge?
A. A merchant surcharge is a fee assessed to a Visa cardholder by a merchant that is added to a Visa credit card transaction for the acceptance of a Visa credit card at checkout.

Q. Why did Visa modify its No Surcharge Rule to permit merchant surcharging?
A. Following a court approved legal settlement, effective October 6, 2022, Visa will modify its rules to permit Canadian merchants to surcharge Visa credit cards. Merchants will need to comply with specific requirements as outlined in the Visa Rules. Requirements include but are not limited to; ensuring merchants do not surcharge customers more than it costs the merchant to accept Visa credit cards, and that merchants inform consumers about the surcharge prior to the completion of the sale.

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Canadian Credit Card Surcharge Rules

Canadian Credit Card Surcharge Rules

 

Q. What is the process that a merchant must follow in order to surcharge Visa credit cards?
A. A merchant that chooses to apply a surcharge to consumers who pay with Visa credit cards must:
• provide it’s acquirer with a minimum of thirty (30) days advance written notice of it’s intention to surcharge
• disclose it’s surcharging practices to cardholder at the point of interaction (POI) and on the cardholder’s receipt
• apply a surcharge amount that complies with the surcharge cap/method as detailed in the Visa Rules:

A merchant may apply a surcharge at either the Visa brand level or the product level (but not both). (i.e., a merchant may surcharge all Visa credit card transactions, or only certain Visa credit cards, e.g., Visa Infinite)
The maximum merchant surcharge for any transaction is 2.4%

Merchant surcharges are not permitted on Visa debit, prepaid card transactions or Amex cards.

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Canadian Credit Card Surcharge Rules

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